FAQ - Great Bear
Call now to enquire 01782 838 500

FAQ

What are your opening hours?

We are open Tuesday to Saturday  10:00am – 18:00pm.

On any occasion that we may be closed during usual opening hours, it will be announced on our Facebook page.

When enquiring about a tattoo, what information do I need to include?

Try to include as much information as possible when sending your enquiry. This should include design ideas, placement on the body and a rough size guide (in inches or centimetres). Photos of the area or existing tattoos (particularly if you are wanting a cover up) will also help us to provide a more accurate estimation of time needed.

In terms of design, sending us reference images of your ideas will help us get the best understanding of the concept and style that you are looking for. These images can include artwork, tattoos, photographs and objects.

Remember, all pieces are 100% custom, so we will never directly copy existing tattoos, but will always work with you to create a unique piece.

Do I need to make an appointment or can I just walk in?

All tattoo work and consultations are done on an appointment only basis.

When booking in for large scale work that will take multiple sittings to complete, it is advised you arrange more than one sitting at a time. This will help prevent long waiting times between your sittings.

How much will my tattoo cost?

Giving a tattoo a definitive price can be difficult, especially if it’s large scale work (sleeves, backs, etc).

The cost of your tattoo will depend on a number of factors, initially being the size and complexity of the design. For ongoing work other things to consider are the size of the person (a full sleeve will take longer to complete on a larger person for instance), how easy the skin is to work with and how well the tattoo heals between sittings. For this reason all larger scale work is charged at a flat rate of £60 per hour. Small designs that can be done in one sitting will be given a set price.

The studio minimum charge is £40.

When enquiring about a tattoo, providing as much information as possible enables us to give a more accurate guide of time and cost.

How do I make an appointment?

To arrange an appointment we ask that you first contact us online via Facebook, email or website contact form. When contacting us about a tattoo please try to provide as much information as possible, including the design idea, size, placement, and style. Also attach any reference images of the sort of things you like, and if it is a cover up attach a clear image of your current tattoo to be covered.

Once we know your tattoo idea, if we feel an in-person consultation is needed, we can arrange a date and time for this. If an in-person consultation is not needed, we can organise your tattoo appointment online.

To secure an appointment we kindly ask you leave a deposit, which can be done in the studio at the time of your in-person consultation, or we can arrange a bank transfer online. The cost of your deposit will vary depending on the size of the tattoo.

All deposits are non-refundable, and a minimum of 24 hours notice is required to re-arrange an appointment. Insufficient notice or not turning up to an appointment will result in loss of deposit.

You can contact the studio via the following;
Email: greatbeartattoo@gmail.com
Facebook: facebook.com/greatbeartattoo
Phone: 01782 838 500 (if we can’t get to the phone, you can leave a message and we will get back to you as soon as possible).

Is there anything to be aware of before booking an appointment?

You must be 18 or over to get tattooed, as this is the law. Photographic ID such as a driving license or passport will be required to prove you are of legal age.

When booking in please advise us on any medical conditions or medication as this could determine whether you can be tattooed or not.

You cannot be tattooed if you are pregnant or breastfeeding.

How can I prepare for my appointment?

Being well prepared for your tattoo appointment is important, especially if you’re having a long session. We strongly advise that you eat well prior to your appointment. Also try to wear old clothing that will be comfortable for the duration, and that will be suitable to access the area to be tattooed.

Please do not consume alcohol the day before your tattoo. Alcohol thins the blood and can make tattooing more difficult.

During the summer period, or when returning from holiday, please make sure the area that is to be tattooed has not suffered from sun burn.

Please note: due to current COVID-19 regulations, unfortunately no food or drink can be consumed in the studio at this time other than water in a disposable cup/bottle (which we can provide).

What if I need to cancel or rearrange my appointment?

We understand that sometimes you may need to cancel or rearrange your appointment, which is not a problem. If this is the case, please try to give us as much notice as possible and we can transfer your deposit over to the new appointment slot. A minimum of 24 hours cancellation notice is required to ensure you do not lose your deposit.

If you do forget when your appointment is, we send a reminder the week before confirming your booking date and time. If at this point you need to cancel or rearrange, please let us know via Facebook, email or phone 01782 838 500.

Please note: If you have felt COVID-19 symptoms or have been around anybody that has in the last 14 days prior to your appointment, please contact us to rearrange your appointment. 

Do you have a cancellation list?

We do from time to time get cancelled slots that need filling, and for this we use our cancellation list. This is reserved for new and existing clients that already have advance appointments booked in, and can be ideal for those wanting a slot sooner than originally booked or if we needed a little extra time to finish a large project.
Cancellations can often be last minute so the more flexible you can be on days and times, the more likely we can offer you a slot. When booking in, if you would like to be added to the cancellation list, please let us know what your short notice availability is.

Can I have privacy whilst being tattooed?

The studio has an open plan design, with the tattooing area partially screened off. However we can provide additional privacy using portable screens.

Feel free to ask on the day of your appointment if you would like the additional privacy.

How do I look after my new tattoo?

It is extremely important to look after your new tattoo to give you the best healed results. Please remember your tattooist is the expert, so if you have any queries regarding aftercare contact the studio.

Aftercare Advice:

Healing varies from person to person and can take from 1-2 weeks. Please follow this guide during the healing period to get the best results.

 

Looking after your fresh tattoo:

  • Remove the cover after 2-3 hours and wash
  • with hot water and mild unscented soap.
  • Pat it dry with a clean towel and add a very thin layer of cream as advised by your tattooist.
  • Repeat 2-3 times a day until your tattoo is totally healed.

Important things to remember:

  • Do not swim, or soak your fresh tattoo.
  • Allow your tattoo to heal on it’s own, do not pick/scratch scabbing and avoid clothing that will rub.
  • Keep your tattoo clean and avoid exposure to dirty environments and direct sunlight.
Do you sell gift vouchers?

Yes we do sell gift vouchers.

They are available in any amount. Please email greatbeartattoo@gmail.com to purchase, alternatively, please click here.

They can be used as full or part payment towards a tattoo, and can be split between more than one person. If your voucher is more than the cost of the desired tattoo, change can be given in the form of another voucher.

Vouchers expire one year from the date of purchase, however the tattoo can be after the year mark as long as the voucher has been returned and used as a deposit for the appointment.

If you are purchasing a gift voucher for someone who does not yet have a confirmed appointment with us please contact us to check our availability to avoid disappointment.

Vouchers can also be used to purchase art prints, clothing and accessories.

GIFT VOUCHERS ARE REDEEMABLE IN-STORE ONLY

(Please note; the studio minimum charge for tattoos is £40)